New Scania branch in Kuching
Kuching, 3 November 2020 – A new Scania sales & services branch was opened in Kuching, Sarawak recently, situated at Lot 935, Lorong Demak Laut, 7A Jalan Demak Laut 7, Demak Laut Industrial Park. This is the second sales & services branch besides Bintulu and is part of the expansion plan in the state.
“We have listened to customer feedback and we have responded by investing further in Sarawak into this new premise in Kuching. Our customers will be assured of wider and better services by being at the heart of the state’s transportation network,” said Marie Sjödin Enström, managing director, Scania Southeast Asia.
“As we celebrate 50 years in this country next year, being in Kuching means we now have 12 dedicated workshops throughout Malaysia, to meet the country’s public and cargo transport needs,” she added.
“Congratulations to Scania Malaysia for the opening of the new sales & services centre here in Kuching. Looking forward to the much awaited after-sales support that Scania gives us with the increasing network coverage,” said a long-time customer of Scania, Caleb Wong, director, High Tackle Sdn Bhd. Some of the other Scania customers in Sarawak include Biaramas Express, PLSH, UITM, Jurukin, Persafe, Institut Pendidikan Guru, Jabatan Pendaftaran Mahkamah Bergerak and Pejabat Pelajaran Daerah.
“I am very pleased that finally Scania has opened in Kuching as per our request. If we schedule our maintenance right, we will be getting maximum uptime for all our coaches consistently,” said Lai Sin Kiong, general manager, Biaramas Express Sdn Bhd.
The branch is led by Phang Yee Fong, regional manager of East Region with a team of a solution sales executive, a workshop manager, service technicians and other supporting functions. The team is well-trained and continues to be trained in the latest development of new technology and methods. The three-bay workshop has column lifters diagnostic tools and other standard equipment to ensure that trucks, buses and coaches that come get the right maintenance quality. Scania’s regional Asia Parts Centre is located in Singapore to ensure parts availability throughout Sarawak.
“We continue to explore the possibilities of renewable fuels and electrification in Sarawak. This is a state rich in natural environment and are already used to living in a more sustainable relationship with nature, I look forward to strengthening more sustainability partnerships here,” stressed Marie.