New Conti360° fleet services
Petaling Jaya, 4 June 2013 – Continental Tyre PJ Malaysia Sdn Bhd announced today the official launch of its Conti360° Fleet Services tyre management system for truck tyres in Malaysia. With Conti360° Fleet Services, customers benefit from affordable and reliable tyre services in ten states of Malaysia (Kedah, Penang, Perak, Kelantan, Terengganu, Pahang, Selangor/Kuala Lumpur, Negeri Sembilan, Malacca and Johor). In the near future, Continental will expand Conti360° Fleet Services to the states of Sabah and Sarawak.
Conti360 is basically a customized package created to suit the needs of every fleet operator and its aim is to lower operations costs by using fleet services as tyres are one of the main operational cost. This also in a way makes it a one-stop shop for maximizing profits and at the same time achieving operational efficiency.
“Globalization, expansion of business areas — also from a geographical viewpoint — along with company mergers and changing customer requirements make fleet services increasingly attractive. The right choice of the “resource” tyre and its controlled handling can make a substantial contribution to a company’s success,” emphasizes Wee-Chung Sim, Sales & Marketing Director Replacement Market – Malaysia.
Conti360° Fleet Services
Conti360° Fleet Services is a modular system which covers all tyre-related services for transport operators, with the aim to reduce operating costs and to improve cost control.
The modules comprise of ContiFitmentService, ContiFleetCheck. ContiFleetReporting, ContiCasingManagement and ContiBreakdownService. Customers can put together a tailor-made service package that meets their tyre management requirements in an ideal way.
Within the Conti360 Fleet Services, ContiLifeCycle is a concept that provides customers with an efficient and sustainable tyre and service solution. From new tyres, casing-management to retreading ContiLifeCycle offers each customer a tailor-made solution to achieve the lowest overall driving costs for their fleet, making use of the full tyre life time.
In regards of new tyre customer have to choice between a wide range of products which fit to their individual needs. Here Continental recently launched the all new HYBRID-line, comprising of steer (HS HYBRID) and drive (HD HYBRID) axle tyres in various sizes as well the new CONSTRUCTION-line.
Once the new tyres have run through their 1st life, the ContiCasingManagement takes over. This module handles pick-up, inspection and return of worn out tyres for retreading or recycling at the end of their first life.
The retreading of all usable casings is done through Continental’s premium retread process at the recently upgraded ContiTread plant in Petaling Jaya. After the inspection procedure casings are buffed and prepared for the application of the ContiTread liners. All ContiTread liners have the same pattern and material characteristic as their new tyre counterparts. After curing and final inspection the ContiTread tyre is handed back to the customer to safely operate in its 2nd life.
Continental’s Breakdown Service
With ContiBreakdownService, customers are able to keep breakdown-related downtimes as short as possible. This service is available around the clock, 365 days a year. In case of a breakdown, the Conti360° hotline provides exclusive as well as immediate assistance.
“A comprehensive network of over 50 selected partners is currently available all over West-Malaysia to provide assistance. They are mostly located in urban areas and along all major transport routes so that they can quickly help customers both at their centers and with mobile services. Time-consuming and often costly searches for local tyre service providers are therefore no longer necessary for contract customers,” ensures Wee-Chung Sim highlighting another advantage of the Conti360° Fleet Services tyre management system.
Potential for Improvement
While ContiFitmentService ensures optimum equipping of the vehicles with the right tyres, ContiFleetCheck takes care of regular checks of inflation pressure and tyre condition. Regularly checking tyre pressures does not only help to reduce fuel consumption, but also the likelihood of breakdowns and thus an optimum usage of a tyre. Through ContiFleetReporting, the customer gets a detailed overview of the tyre conditions of his fleets and is able to identify improvement areas.
The media and guests were also treated to a plant visit during which we had a first-hand view of how an old casing is retreaded to give the tyre a 2nd life.