New Mercedes-Benz commercial vehicle centre
Kuala Lumpur, 13 June 2013 – Mercedes-Benz Malaysia Sdn Bhd (MBM) and Hap Seng Star Sdn Bhd (Hap Seng Star) continue to strengthen their relationship by charting another milestone in their long history together with the opening of the first Hap Seng Star Commercial Vehicle centre in Peninsula Malaysia.
As one of the primary authorised dealers of Mercedes-Benz vehicles, Hap Seng Star brings to West Malaysia over 40 years of experience in commercial vehicles. The Hap Seng Star Kinrara Commercial Vehicles Centre is the first-of-its-kind outside Sabah and Sarawak. The latest showroom will be a valued complement to its award winning Mercedes-Benz Autohaus located in No. 4, Jalan BK 1/14, Kinrara Industrial Park, 58200 Kuala Lumpur.
“In our 10th year anniversary, MBM is excited to reach new heights with the opening of Hap Seng Star Kinrara Commercial Vehicle Centre in Bandar Kinrara, Puchong. Hap Seng Star has, for the last 40 years, demonstrated invaluable experience as the market leader in marketing and distributing Mercedes-Benz commercial vehicles in Sabah and Sarawak. Hap Seng Star has been instrumental in developing the specialised logging business, servicing customers in remote logging camps operating under very demanding off-road terrains. Just as Mercedes-Benz pioneered the Autohaus concept, Hap Seng Star has further enhanced the offerings to customers with their dedication to service. We value their partnership and support, and look forward to their contribution to the West Malaysian commercial vehicles market,” said MBM President and CEO, Roland Folger.
The new Hap Seng Star Kinrara Commercial Vehicles Centre is dealer partnership at its best and is a classic demonstration of MBM and Hap Seng’s success together. The true definition of a one-stop centre, the state-of-the-art facility has five comprehensive work bays and a well-stocked comprehensive inventory range of genuine spare parts. The team of certified technicians whose aim is to restore vehicles to showroom condition, also works towards ensuring vehicles are back on the road within minimal time and maximum efficiency. With a 24-hour mobile service team, Hap Seng Star is able to provide assistance to Mercedes-Benz commercial vehicles around the clock.
Completing the full spectrum of services that Hap Seng Star Commercial Vehicle Centre provides for, are the financial and insurance services offered by Mercedes-Benz Services Malaysia Sdn Bhd (MBSM). MBSM aims to provide comprehensive and innovative financing and insurance solutions for customers at their convenience, protecting customers from possible financial burden. Currently, Mercedes-Benz is the only continental commercial vehicle manufacturer to offer such services.
The opening of Hap Seng Star’s impressive Mercedes-Benz commercial vehicle dealership was officiated by Folger; MBM Commercial Vehicles Vice President, Albert Yee; Hap Seng Consolidated Berhad Group Managing Director, Datuk Edward Lee; and Hap Seng Star Chief Executive, Wong Leh Seng.
Wong said, “Sabah and Sarawak has been a significant market for us to develop the Mercedes-Benz commercial vehicles brand. Over the last 40 years we have refined our expertise and are ready to bring our know-how to Peninsula Malaysia. At this showroom, we are committed to ensure that customers receive the same first class service as they do in all our other Autohauses. A visit to any of our Mercedes-Benz showroom or service centre is a unique experience that is distinct and exceptional, and the combination of MBM and Hap Seng Star’s expertise and knowledge ultimately benefits our customer.”
At present, Hap Seng Star has 2 full fledge commercial vehicle outlets in Kuching and Kota Kinabalu as well as technical support teams in all the major towns in Sarawak and Sabah and 6 Mercedes-Benz outlets nationwide. Earlier this year, Hap Seng Star opened two Autohauses in Balakong and Jalan Ipoh. .